OUR GUARANTEE

We’re proud to offer a comprehensive guarantee that at 10 years, is double the industry standard.

Setting the standard

Windows, doors and living spaces are a big investment. These products aren’t an everyday purchase, and they need a guarantee to reflect that outlay.

We provide a simple but comprehensive guarantee that protects you in the long term. The TradeMark guarantee lasts 10 years. And with decades of history behind us, you can be assured that we’ll be there for you for years to come.

Our Guarantee

Labour & Repair

Unlike other companies, our 10-year guarantee covers associated costs with both parts and labours. So if any maintenance is required, it won’t cost you a penny.

Independent Inspections

To finalise our installations, we ask an independent building inspector to visit and ensure that it conforms with all current building regulations. Just another example of why TradeMark protects you in ways others don’t.

Installation Focus - Fitting

FURTHER INFORMATION

For further details on our guarantee, including a full list of exclusions and exceptions, please get in touch with a member of the TradeMark team and they’ll be happy to answer any questions you may have.

TRADEMARK PROMISES

We’re a fair and honest company, who will always value our promises made to customers. TradeMark puts you first.

HONESTY

We pride ourselves in providing a consistent, honest service. Our team of advisors are transparent with costs and you can be confident the price you are quoted is the best it can be, offering you real value.

VALUE FOR MONEY

When you choose TradeMark, you get first-rate customer service, exceptional products and unmatched affordability. Our extensive range of products uses the most advanced materials on the market - ensuring the perfect consistency of quality, colour, and finish throughout every product range.

20 Year Guarantee

Due to the impeccable quality of all of our products, we have the confidence that allows us to offer all of our customers a 20 year guarantee, which covers you for any remedial works that may be required after the installation. This is only possible because of TradeMark’s high quality materials and skilled installers.

Price Promise

We're so confident of the value of our products that we offer a 'Price Promise'. Find the same quality product for less in our service area within 7 days and we'll beat the difference. The like for like quotation must be for a product that we are able to supply and must be of the same size, same design and same quality.

VISIT TRADEMARK’S WOODLEY SHOWROOM

Join us at our showroom in Woodley in the suburbs of Reading, to browse our products in person and speak with our team of advisors and designers about your next home improvement project.

GET DIRECTIONS

WANT TO GET IN TOUCH?

If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.

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Want to speak with an Advisor? Give us a call on 0800 30 50 30

Our friendly team will be pleased to help with any questions you may have.