From getting your space ready beforehand to what to expect during the actual installation, and even tips for aftercare—we’ve got you covered.
Whether it’s your first time with us or you’re a seasoned TradeMark customer, this guide will help you feel ready and in control. Our goal is to make the whole process as smooth as possible!
Before We Get Started: Prep & Planning
It all kicks off with a site survey. Even before we give you a quote, we do a quick check to make sure everything’s good to go.
Once you place an order, we’ll schedule a full survey to get into the details—accurate measurements, any potential hiccups, and making sure we’re all set before work begins.
Need planning permission or building regs approval? No stress, we’ll guide you through what’s needed and ensure everything’s sorted.
During Installation: What to Expect
On installation day, our team will show up ready to go. We’ll introduce ourselves, go over the plan, and check that everything looks spot-on before we start.
We take safety seriously, so we’ll make sure your home (and anyone in it) stays protected. We do suggest keeping pets and little ones out of the work area for their own safety.
Expect dust sheets to go down to protect surfaces, and we’ll tidy up when we’re done—leaving behind only your shiny new windows or doors!
Most of the job will be smooth sailing, but if any questions pop up, we’ll be sure to check in with you. And if you need help at any point, our project managers are just a call away.
After Installation: Final Check & Aftercare
When the work’s done, we’ll walk through everything with you to make sure it’s all good and answer any questions you might have.
After final payment, you’ll receive your 10 Year Guarantee Certificate and a handy Care & Maintenance Guide.
Need help down the line? Our service team is always ready to assist. Just reach out and we’ll take care of any issues quickly.
We’d love your feedback! Once everything’s wrapped up, we’d really appreciate hearing about your experience with us. Share your thoughts on your experience on Trustpilot.
BROWSE OUR WINDOW & DOOR RANGES
Our made-to-measure windows and doors have the potential to change your home not just on the outside, but the inside too. From the very latest energy saving windows in maintenance free UPVC to a host of replacement doors – all guaranteed to fit perfectly with your home.
REPLACEMENT WINDOWS
Make your home warmer, quieter and more secure by fitting our very latest energy efficient replacement windows.
REPLACEMENT DOORS
Our range of replacement doors offer all the advantages of low maintenance and high levels of security for total peace of mind.
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